Privacy Policy

Neuraquadai ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our beta program.

By using our services, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of information:

• Account information: name, email address, company name, and credentials you provide when signing up.
• Usage data: how you interact with our platform, including logs, feature usage, and performance metrics.
• Content you submit: documents, prompts, and workflow data processed through our AI services.
• Communications: messages you send us via contact forms, email, or support channels.
• Technical data: IP address, browser type, device information, and cookies (see Section 6).

We use collected information to:

• Provide, operate, and improve our AI products and services.
• Process your requests, support tickets, and beta applications.
• Send service-related communications and, with consent, product updates.
• Monitor security, prevent fraud, and enforce our terms.
• Comply with legal obligations and respond to lawful requests.

We do not use your confidential data to train shared models without your explicit consent. Customer content is processed to deliver the service you request and is handled according to your plan and any applicable data processing agreement.

Enterprise customers may request dedicated infrastructure, data residency options, and custom retention policies.

We do not sell your personal information. We may share data with trusted subprocessors (e.g., cloud hosting, analytics) under strict contractual obligations, when required by law, or with your consent.

We use essential cookies to operate our site and may use analytics cookies to understand usage. You can control cookie preferences through your browser settings.

We retain personal data only as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. You may request deletion subject to applicable law and active contracts.

Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. Contact us at hello@neuraquadai.com to exercise these rights.

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest. No method of transmission over the Internet is 100% secure.

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date.

For privacy-related questions, contact us at hello@neuraquadai.com.